Tata Motors — Delay in 2nd Remote Key Delivery of Tata Altroz

Address:

Plot No 83, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092

Here are the details of the purchased vehicle:

Purchased under the name: Ashish Pandey
Date of delivery: 31, August 2022
Showroom: Sagar Motors, Patparganj.
Variant: XZ Petrol 1.2

At the time of delivery, the second remote key was promised to be delivered within two months of the purchase date but neither a follow-up nor an update has been provided.

I have made many follow-ups throughout this waiting period of nine months but the same generic reply was given.

I even escalated the issue directly to the Tata Motors team and they referred it to the showroom. The irony is I didn't get a resolution from Showroom that's why I reached out to TATA Motors and they referred me back to them.