Tata Motors — Did not received rto and fitness of card no dl1za1951 (delivery date 09/05/2016)

Address:	New Delhi, Delhi, 110053
Website:	TATAMOTORS.com

Hi
I did not receive my document like RTO slip and Fitness of my car NO DL1ZA 1951 which named on Naveen Kumar.
I had tired from your service it is very bad I did not see this service in my life.
Every one has lack of knowledge of his product and every time they promised but not complete his promise. Every time they give excuse and some time they did not pick my call. Your sales executive told me amount of rs 23000 for registration but it charged rs 27500 however actual charge for registration is rs 11650 which I got sms from RTO.
Please give me clarification and proper response how much time it will take to complete my documents.
1.RTO Slip
2. Fitness.
3. Original RC
4. IND number plate.
5. CNG Bill.
6.Give me clarification about registration charges.
Thanks
Regards.
Naveen Kumar
Mob:-[protected]