[Resolved] Tata Motors — didn't get the "gold coin" given under the offer at the time of purchase of my vehicle

ajay.amateur

from Mumbai, Maharashtra

Address:

NH-2, Kashitand, Barwadda, Nag Nagar, Dhanbad, Jharkhand, Dhanbad, Jharkhand, 826004

I purchased my vehicle tata hexa on 04.11.2018 through ss motogen at dhanbad, jharkhand. There passed more than 10 months and even after several reminders, i still didn't get the "gold coin" given under the offer at the time of purchase of my vehicle.
Thanks & warm regards.

Ajay kumar
Vehicle reg. No. Jh09an 4321
Mobile: [protected], [protected]

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Nov 9, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Oct 02, 2019

Tata Motors Customer Care's response Hi Ajay,

We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

Regards
The Tata Motors Team

Verified Support

Oct 03, 2019

Tata Motors Customer Care's response Hi Ajay,

We understand that our team has connected with you through a call and taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards
The Tata Motors Team

Verified Support

Oct 09, 2019

Tata Motors Customer Care's response Hi Ajay,

Our team tried multiple attempts to contact you on the number provided however, the call went unanswered. If you require any further assistance, feel free to connect with them via the toll-free number[protected], and they'll definitely assist you with it.

Regards,
The Tata Motors Team