[Resolved]  Tata Motors — disappointing car purchase experience

Address:Kanpur, Uttar Pradesh, 208001

Recently bought a tata tiago from society motors kanpur. It was a pathetic buying experience. Staff is non qualified, not aware about their products themselves. They don't know how to deal with customers and speak in a tone as if they are doing a favour. For added accessories they quote price twice the market price of that product. And then they lie that it is because of gst and courier cost. Such showrooms are not a healthy sign for tata as it harms the relationship between customers and tata motors. Only reason i bought the car is because i wanted to buy an indian brand and i trust tata. At the same time tata must take some strong actions again such loots and non qualified employees
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Jan 20, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2018
Tata Motors Customer Care's response
Hi Lata,

We are concerned to know about the inconvenience that you’re facing. Please share your contact number via a private message, so that our team can soon connect with you to assist further.

Regards,
The Tata Motors Team
Complaint comments 

Comments

My new Tata Nexon kraz plus bought from KR Road Concord motors jerks while driving and this is irritating and can't drive the car with confidence as it feels as engine may switch off.
Regards,
D. Narasimhan
Tata Motors Customer Care's response, Dec 21, 2018
Verified Support
Dear Customer,

We are disappointed to hear this. Please share your contact number via a private message, so that our team can soon connect with you to assist further.

Regards,
The Tata Motors Team

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