Tata Motors — Extra accessories not provided

Address:

Bareilly, Uttar Pradesh, 243122

Hi team,

I have purchased a tata tiago xt from grover motors bareilly.
First of all i would like to say that the service and response of this agency is very poor. Before depositing the down payment they committed that the vehicle would be available within one week but after depositing the down payment they took more than 15 days to get the vehicle available. Also while booking the car they committed to pride "bodycover and matting" with the car but its been more than 3 weeks but we still struggling for getting these things. Everytime we call them they keep giving different excuses each time, they keep saying that both accessories is not in stock. I am seriously pissed of this. I keep calling "himanshu and virender" as they are the sales executives of grover motors who keeps connecting with me till the time i purchased thsi car but now they are not even picking up my call..
Such kind of behaviour leaves a very bad impression of tata motors.
So request you to kindly provide the pending accessories as soon as possible
Please call me if any queries required from my side

Regards
Ranu verma
Mob - [protected]