[Resolved] Tata Motors — fail engine tiago xz diesel 3 times | |||
Dear tata, As a loyal customer of tata i purchase tata tiago xz diesel chassis no: from surat, gujarat 17 th oct. 2017 Reg no : gj 05 rc 3315 Invoice :t-012/17-18 I face major problem on about 28334 km & 1.25 year o[censored]sage, over head rocor set (Hla) failure suddenly. Which is abnormal case as per general opinion. It take 3 weeks to fixed problem as per not available l of material received car on[protected] pay bill of 8975 inr with in warranty period. (Invoice pramukh tata : ipraur[protected] Then after running of more 5000 km over head hla rocker set & main sharf failure again. Car suddenly block. This event take mine another 3-4 week of car. This time it cost me :2928 inr (Invoice pramukh tata : ipraur[protected]) date[protected] Note: battery is fail and replacement process under way still waiting for replacement Now today[protected] its shutdown again at around 35000 km plus whats the problem is not rectify yet. Now after the background of this much problem still i belive its the good product to drive but not easy to maintain. Mine demand is : 1) replace whole system as its on warranty period 2) i can not trust this vehicle anymore its unsafe to drive on highway as its anytime shutdown 3) need compensation for metal harassment i am facing due to faulty product 4) mine businesses depend on commuting its also effect by this failure. From last 7 months 5) why i dont publish whole event on public platform to educate the people they dont buy this vehicle? 6) why i dont use legal action? Note : local workshop person are very helpful they do their level best to rectify and solved this problem. But now problem is out of their control Revert back in positive way and as early as possible. If you need supportive documents let me know i will provide you. Thank you Was this information helpful? | |||
Jul 31, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jun 30, 2019 Tata Motors Customer Care's response Hi Himanshu, We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details, car chassis number & dealer information via private message, as it will help us to have the relevant team connect with you and assist further. Regards, The Tata Motors Team | |||
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