[Resolved]  Tata Motors — faulty tata tiago xz car

Address:

Industrial Area, Chandigarh, Chandigarh, Punjab, 160047

I purchased the car on 17-04-18 from berkely motors rsa). During purchase whatever commitments done by sales team not complied after payment rather ignored the calls & others. I had to pay extra charges for change of address wrongly input by them. Since then harrasement started.

Then the ecm of the new car malfunctioned, engine was stopped, car was towed but no effective & permanent rectification done. As a result 3 more times the same problem continued and the last problem occurred today[protected] at 18 hrs. Accordingly intimated but not rectified yet.

It seems the car has mfg. Defects and the authority does not pay any serious attention and not bother about customer sufferings, road safety issues etc. And it is very common for any person with this continuous problem to suspect defective car has been sold.

As the the problem persists & appears repeatedly the defective part or ecm system should have been replaced by the co for permanent solution. But both the co. And distributor are indifferent which is not expected.

In this circumstances my earnest request to the management to have permanent solution of malfunctioning of the car else car would not be accepted. Already mailed and talked to customer care explaining the concern.

Tata motors and it's distributor are solely responsible for this.

Regards,

Habib r mallick
[protected]
Car no. Ch01 bs 3675