| Address: | Thane, Maharashtra, 401209 | | Website: | www.tmf.co.in |
Dear Sir,
This mail is in regards to my Tata Indica car getting repossessed by Tata Finance agents. Details of my car and other details are car number MH48-P2400 and contract no [protected].
I would like to draw your attention in the manner of my car being repossessed. I live in Nalasopara and am in regular touch with Tata Finance agents. I agree that 11 installments are due. Last month I paid an installment. Due to certain financial problems there has been a delay from my end. If you wanted to repossess my car than it could have been easily done from my home itself. My car is regularly parked below my building. Your officers and agents are aware of it. Instead my car was repossessed in an undignified manner. While travelling to Kolhapur some of your Tata Finance agents stopped us near Satara. Since no id proofs was given to us we told those agents that we will get in touch with Tata Finance Vasai office. The agents one dozen in numbers started chasing us in the highway. After chasing us in bikes and car they surrounded us. It almost seemed to be like a real life highway robbery. When we got out of the car their only demand was a extortion fees of Rs. 15, 000/-. They told us to pay the money and that too without any receipt and then only would let us go. We made them speak to the Vasai Tata Finance office. They refused to speak or cooperate. Fearing for our life and extortion we called the nearest police station at Bhorgaon and reported the matter to the nearest Police Inspector Mr. Kadam. After reporting the matter we handed over the keys to the Tata Finance agents.
The highway chase could have resulted in an accident to us or others. It was a very undignified way to repossess our vehicle. This could have been easily sorted out by sending a repossess letter to my house and could have taken my keys and my car which is always parked below my building.
We are narrating our experience so that you should be also be aware of happenings of Tata Finance agents. Lastly in the repossess letter the agents failed to mention AC and other things in the car. We also have our personal belongings in the car. We kindly request you to allow us to collect our belongings.
We are in coordination with your Vasai Tata Finance office to resolve this issue. We would also like to resolve this matter immediately. There is 11 installments due. A humble request that we pay 5 installments immediately and the remaining 7 installments in the next 2 months. My work requires me to travel and hence I need my car immediately.
My financial problems are being sorted out and also request you to help and cooperate.
Kindly let us know how to move ahead.
Regards
Satish Kate
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