Tata Motors — FIRST FREE SERVICE WAS NOT DONE FREELY

Address:

East Godavari, Andhra Pradesh

I HAVE PURCG=HASED TATAINDICA EV2 VEHICLE FROM JASVEER AUTOMOBILES VIJAYAWADAIN LAST WEEK OF MARCH 2015.I HAVE VISITED YOUR SERVICE CENTRES FOR FIRST FREE SERVICE AT RAJAHMUNDRY, KAKINADA.LATER I ENQUIRED AT YOUR SERVICE CENTRE ELURU THEY HAVE ASKED TO COME AFTER 2 DAYS DUE TO WATERPROBLEM..LATER I WENT TO YOUR SERVICE CENTRE ELURU FOR FIRST FREE SERVICE, .THEY HAVE CHARGED ME RS225 AS A PENALTY FOR NOT COMING WITHIN 1 MONTH.I TRIED TO CI=ONTACT YOUR VIJAYAWADA SERVICE CENTRE BUT THEY WERE RELUCTANT TO LIFT THE PHONE FOR EVEN 15 TIMES.AS CHARGING OF PENALTY WAS NOT MENTIONED IUN THE FREE COUPEN I HAVE LODGED COMPLANTS TO YOUR OFFICE BY MAIL AND TO JASVEER AUTOMOBILES ALSO .AS SUCH KINDLY REGISTER MY COMPLAINT AND ARRANGE TO REFUND THE AMOUNT.AS I WANT TO TAKE THE MATTER AS SERIOUS DUE TO THEIR ADAMANT BEHAVIOUR .URGENT PLEASE