[Resolved] Tata Motors — for ac

prateekporwal75

from Kanpur, Uttar Pradesh

Address:

BELA ROAD DIBIYAPUR, Auraiya, Uttar Pradesh, 206244

I have purchased a vehicle tata nexon xz + from society motors kanpur, i am facing continuous problemhttps://www.https://www.consumercomplaints.in/new_complaint/ about air conditioner in my vehicle. 8 to 10 times visited to tata service center at society motors in kanpur but till now they could not provide to me proper solution. I have contact with g m society motors and they also could not provide satisfaction to me.

Veh. No. Up79q1009
Cont. No.[protected]

Prateek porwal

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Oct 6, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2019

Tata Motors Customer Care's response Hi Prateek,

We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further.

Regards,
The Tata Motors Team

Verified Support

Sep 02, 2019

Tata Motors Customer Care's response Hi Prateek,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

Sep 02, 2019

Tata Motors Customer Care's response Hi Prateek,

As per the update received from our team, we understand that they’ve contacted you and have confirmed that the technician from the workshop will be visiting at your place for further inspection. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team

Verified Support

Sep 03, 2019

Tata Motors Customer Care's response Hi Prateek,

We trust that the concerns raised by you have been addressed to your satisfaction. Do get back to us if you need any further assistance and we’d be glad to help you.

Regards,
The Tata Motors Team