Tata Motors — Fraud by Tata Motors

Address:

New Delhi, Delhi, 110045

Sir,
I am pradeep kumar khandelwal resident of Mahavir Enclave, New Delhi, My contact No. is [protected], [protected], I purchased a TATA INDICA car from your dealer M/s Auto Vikas Sales & Service on dated 29.04.2015 in my own name, The registration no. of My vehicle is DL10CG1729. At the time of free services i came to know that in your system the car shows the owner name as Mr. Lavkush Singh and date of sale is 30th March 2015, it shows that very first you sold the said vehicle to Mr. Lavkush singh but due to some defect you got it replaced and sold it (defective vehicle) to me. tomorrow on 07.04.2016 i have some problem with the said car and call your dealer M/s Auto Vikas, Dwarka, Delhi but their response was not up to the mark, they told me that they cant help on the road, first you took the vehicle to work shop then only they people can see the problem, i called to your customer care no. and i appreciate the services of your customer care. My vehicle was towed by your customer care to workshop and after examine they people diagnose the problem with the clutch plate and give me an estimate of Rs. 8500.00 which i have to bear, Sir, my vehicle is under warrenty and runs only 16448 KM till time and in a short time clutch plate can not be damaged, it may be possible that due to some manufacturing defect it got damaged, there is no any smell of burning of clutch plates, your customer care mechanic also confirm the same. it shows that you sold me a defective vehicle. Sir i am a customer of TATA since 1995, previously i was having TATA Indica which runs approx 1, 50, 000.00 KM but till that time i have not having any problem with the clutch, you are requested to look into the matter and resolve my problem otherwise it will assume that you are forcing me to go for consumer court and spread the fraud by you people in social media.