[Resolved] Tata Motors — how come alternator belt broke down for new tiago car | |||
Name: Shantanu Mirgunde Mob: [protected] Car Details: MH09 EU 0029 Complaint Description: I bought Tata Tiago Wizz (Petrol) 22 Months back, it is still under company warranty. I was travelling to Pune from Kolhapur on 2nd November 2019 and suddenly alternator belt broke down. I had a car service only 10 to 12 days before the incident and spent almost 12, 000 Rs., I wonder how come a new car suddenly broke. This was absolutely painful as I was travelling with my family and there was no service assistance from Tata and parts also not available easily. I had to travel 100Kms to get alternator belt and had to hire engineer to fix the problem. I need help to get the compensation from Tata. Was this information helpful? | |||
Dec 8, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 Tata Motors Customer Care's response Hi Shantanu, We sincerely apologize for the inconvenience caused. We've shared your concern with our team and they will soon connect with you to assist further. Regards, The Tata Motors Team Verified Support Nov 07, 2019 Tata Motors Customer Care's response Hi Shantanu, We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it. Regards, The Tata Motors Team | |||
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I am really puzzled by brekaing the alternator belt frequently on road.
please help me.