[Resolved]  Tata Motors — I got damaged tyre from dealership with irreparable damage

Address:

Sector -5 Noida Sagar motor Tata authorized dealer, Gautam Buddh Nagar, Uttar Pradesh

I had a tata tiago car with registration no: dl1cw 7474 in name of tarvinder kaur. I registered a complaint with sagar motor noida as my car was not starting, so they pic my car on 18-05-19 and changed my battery and dropped my car on 20-05-19 on and sandeep told me that my tyre got punchered when their driver was driving my car and it's front driver side tyre was changed with stepny. Now my complaint is that when 22-05-19 i had gone to fix punchered tyre the tyre puncher wala told me that it has deep cut near wheel cap it has been hitted on divider because of which puncher can not be fixed and i had to change my tyre. And i informed the same to sagar motor but they denied to take responsibility. As it was their duty to fix tyre puncher but i got punchered tyre above this i got a tyre whose puncher can't be fixed and i had to replace it with new tyre. Kindly resolve my complaint by providing me with the new tyre from dealership as it was not my fault it was in their custody and their duty to return my car as it was not with damaged tyre with irreparable damage. Kindly resolve my complaint as soon as possible as i had took my son to classes in such a hot and humid temperature of day and travel by auto or rickshaw. I am attaching a picture of tyre and also had a phone recording which shows that sandeep there told me that my tyre got punchered. But recording is not attaching with my complaint but i[censored] need i provide you with more pics of tyre and recording whenever needed.