Tata Motors — i'm complaining about your tiago car's main security feature seat belt is not working properly

I'm a customer of tata tiago since 23/11/2016. My tiago car met with an accident on 28th may 2017, 2:30am. At that time 3 passangers inside the car three of them were with seat belt but driver and co-driver's (Me and my wife) seat belt is not locked properly according to that my chest hited by steering and also my wife's head hited on front glass itself before came the air bag. So air bag and set belt were nit worked properly.
Second time i'm having issue with your car and first time issue is one of your authorised dealer rf motors
Now the car is at mk motors, kottayam, kerala. I explained this issue to them, but they replied that "we are helpless, only we can check the seat belt properly or not"
How can i drive this car again. No security for our life.
I request to replace the car. Kindly resolve my complaint as early as possible.

Engine no: revtrn02ktyk24393
Chasis no: mat626281gkk40500
Registration no: kl-04-ak-3202
Selling dealership: m. K. Motors, kottayam, kerala
Car last attended by (Dealership): m. K. Motors, kottayam, kerala
Car presently at: m. K. Motors, kottayam, kerala
+4 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

We have been cheated by your dealer please help us. I shall be thankful to you . We bought a new chassis from Dunlak automobile sriganganagar. They gave us a one year old chassis.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5334
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information