Tata Motors — improper 24*7 roadside assistance

Address:

Satara, Maharashtra, 4115110

I want to complaint against the road side assistance service provided by tata
I have a transporting company, and my truck has broke down near kolhapur
Earlier my driver tried contacting desai motors, they assured me to send a service next morning, but yet no response. Then we tried to call chaitanya motors, dealer of tata motors, but they said they had no time. Bad news is my truck met with an accident, as it was rammed from behind on the state highway.
I am highly disappointed by the 24*7 and the pickup service and i held tata responsible for my loss due to the accident.
They keep saying being out of vehicles.
It's been hours for the truck still standing,
Looking forward for some response, highly disappointed.