Tata Motors — Improper work in Unity Motors, Kolhapur

Tata Motors — Improper work in Unity Motors, Kolhapur

P Prigup19 from Pune, Maharashtra Oct 3, 2022 Oct 5, 2022 This thread was updated on Oct 5, 2022

My car broke down on the way to Kolhapur so I got my car towed till Unity Motors Kolhapur. They told me only the timing belt is broken so they need to fix it. I came back to Pune asking them to fix it ASAP but they took more than 3 months to fix this small thing. The car broke down again in the next trip and we got to know that the service centre did improper work on the car. Now other parts of the car are damaged and the company is asking me to pay for it. Was this information helpful? No (0) Yes (0)
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Prigup19

from Pune, Maharashtra

Oct 5, 2022

I have received response customer service that they have forwarded the case to Dealership team and the team simply keeps saying the same thing even after 7 months of this pure torture that they will only repair the work that was done by Unity Motors and not for the parts that got damaged becoz of their mistake. Are the service centers allowed to keep the vehicle with them for so many months just like that?