[Resolved] Tata Motors — incorrect service type

Gowrimeenakshi R

from Chamrajnagar, Karnataka

Address:

Nilgiris, Tamil Nadu, 560076

We visited Tata tafe Ooty on March 25 2018 to address the clutch issue.. but on the service record the service type is mentioned as accident.

You can refer the complaint number 1-[protected] which was submitted regarding the clutch issue on March 25 th.. how can they mention clutch issue as accident.

I want this service type issue to be fixed at the earliest.

Regards
Gowrimeenakshi
[protected]

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May 30, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Tata Motors Customer Care's response Dear Gowrimeenakshi,

We're concerned to know about the inconvenience caused. Please help us with your car variant and chassis number so that our team can connect with you and assist further.

Regards,
The Tata Motors Team

Apr 17, 2018

Updated by Gowrimeenakshi R You can refer the complaint number 1-[protected] for the details.

Verified Support

Apr 17, 2018

Tata Motors Customer Care's response Dear Gowrimeenakshi,

Thank you for sharing your complaint number. However, we'll also require your car variant and chassis number as it will help us to assist you better.

Regards,
The Tata Motors Team

Verified Support

Apr 26, 2018

Tata Motors Customer Care's response Dear Gowrimeenakshi,

We have been updated by our team that they've contacted you and conveyed the necessary information pertaining to your concern. Hope you are satisfied with it. Do get back to us for any other assistance and we'll be here to help you.

Regards,
The Tata Motors Team