Tata Motors — IRA Subscription

Website:IRA

I want to bring into your notice a gap between Tata motors and Customers. This is regarding the annual subscription for IRA which we need to pay after the expiry of 1 year. I was really shocked to know that 1st year we get the IRA for free and from 2nd year onwards we need to pay an annual subscription of Rs3528/Rs6549. Paying for IRA every year for the services which we sometimes use is really not worth it.
The main objective behind this complaint is why we, the customers are not informed about this additional annual subscription during the purchase. I actually know the reason. It's because in that case no one will pay additional ~30k for such a feature which needs yearly renewal with additional cost.
It's my humble request to either make this subscription free of cost so that we can use this without additional burden or refund the amount you charged for this useless feature. Kindly respond on early basis or I need to go for some legal actions.
Was this information helpful?
No (0)
Yes (0)
Tata Motors customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information