[Resolved] Tata Motors — irresponsible dealership | |||
I am booking a nexon diesel xt variant 2018 model on 7th january 2019from your dealer (Concord motors ltd, n. Paravur, kochi, kerala) sales person is agree to give vehicle before 20th janu. (20th january is my sister's marriage) i had paid rs.10, 000/-, after 3 days.. He is inform me 2018 vehicle is not in stock. I am say ok.. And i book 2019 model vehicle. After four days a person calling from finance department and he said, your vehicle is ready and pay your full amount, he told me when your full amount credit after three days will deliver your vehicle. I am agree with him. Next day (16/01/2019) I am paid full amount (9, 59, 686) to dealer's account. Next day (17/01/2019), i call sales person to confirmation of vehicle delivery. But not picking call. I try to contact to finance department. He said to call back arrange.. I am waiting his call still evening, finally he pick my call and he said new vehicle will come after 20days. This is cheating. I am already sold my old car, my sister's marriage is 20th january and i want to pay bank interest for vehicle loan with out purchase car. Tata is most trusted brand in all world. But your dealer is disposable your brand name. I am very Dissatisfaction from this incident. Thomas manoj Mob:[protected], 41 Was this information helpful? | |||
Feb 24, 2019 Complaint marked as Resolved Tata Motors customer support has been notified about the posted complaint. Verified Support Jan 19, 2019 Tata Motors Customer Care's response Hi Manoj, We are concerned to know about the inconvenience that you’re facing. Our team has been informed about your issue, and shall soon connect with you to provide further assistance. Regards, The Tata Motors Team Verified Support Jan 21, 2019 Tata Motors Customer Care's response Hi Manoj, We understand that our team has connected with you on a call and taken your concern forward. Rest assured knowing that it will be resolved at the earliest. Regards, The Tata Motors Team Verified Support Jan 23, 2019 Tata Motors Customer Care's response Hi Manoj, We understand that our on-ground team has connected with you and provided the best possible resolution for your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it. Regards, The Tata Motors Team | |||
Add a Comment | |||
29%
Complaints
5332
Pending
0
Resolved
1542
20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
View all Tata Motors contact information
Post your Comment