Tata Motors — late delivery of vehicle and no service coupons

 
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Yogesh Patil, Mobile no. 9420395273, House no. 110, Plot no. 17, Shivajinagar hsg society, Chambharkhind, Tal- Mahad, Dist- Raigad, Mahad, MAHARASHTRA-, Mahad, Raigad District, Maharashtra, India
 yogeshspat on May 18, 2019
I booked a tata tiago and was to get delivery of 6th april, gudhipadva. To get delivery on gudhipadva i was asked to pay in cash, as there was no time for loan process by national auto wheels, hadapsar, pune.
So i arranged the money in cash and paid the cash on time. But the delivery was nto given on 6th april, instead i got it on 13th april. I aksed dealer to pay the late delivery charges, but he said tata motors has delayed the delivery.
So who will compensate the late delivery and loss which i incurred due to cash payment.

Also it has been more than a month and yet the free service coupans are not given to me, again i was told that it is also delayed by tata motors.

The light weight tray behind the rear seats is not given with the car, i was told that it does not come with tiago xta model??

Complaint Status


[May 19, 2019] Tata Motors customer support has been notified about the posted complaint.
Verified Support
Tata Motors Customer Care's response, May 19, 2019
Hi Yogesh,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team
Verified Support
Tata Motors Customer Care's response, May 20, 2019
Hi Yogesh,

Our team tried to contact you on the provided number however, they were unable to connect. We request you to share an alternate contact number or a preferred time to call, so that they can soon contact you to assist further.

Regards,
The Tata Motors Team
Verified Support
Tata Motors Customer Care's response, May 21, 2019
Hi Yogesh,

Our team tried multiple attempts to contact you on the number provided however, the call went unanswered. If you require any further assistance, feel free to connect with them via the toll-free number[protected] and they'll definitely assist you with it.

Regards,
The Tata Motors Team
Updated by yogeshspat, May 24, 2019
There were network problems, you can contact me now
Updated by yogeshspat, May 28, 2019
Hello Tata team, very poor response from Tata, nobody is attending the complaint.
Neither by email nor by phone.
When shall i expect the answer?
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    Tata Motors - late delivery of vehicle and no service coupons