[Resolved]  Tata Motors Ltd — non delivery of nexon car from your dealer vijay auto works pvt ltd, vasai, re. delivery of my booked car tata nexon xz+ (d)

Address:

Mumbai 400049, 400049

Dear sis/madam,
I am attaching herewith copy of my letter to m/s vijay auto works pvt ltd, vasai where i have booked my car tata nexon xz+ (D). The letter is self explanatory.
According to the dealers, tata motors have seized their account. Though they have paid the full amount of my car to tata motors, they are not getting any deliveries from tata motors.
We the general public of india hold tata companies in high regards and when we buy an expensive product like nexon car from a dealer of tata motors, we feel that our investment is protected which is not dependent on the moods or happening at the dealer’s place.
We also believe that while selecting the dealers to represent them in the market, tata motors take adequate precautions to ensure that in case of any unforeseen situations, the customers do not suffer and the issue remains between tata motors and their dealers.
Sir, i believe that tata motors have already issued invoice for the car in my name against my payment received by them via the dealers. The dealer is only a conduit. So i fail to understand why the car is being with held since my payment is already received. Can tata motors not sort out the matter separately with their dealers, adjusting their deposit. The payment one purpose of dealers deposit should be to first use it for customers who are suffering due to issues between tata and their dealers.
I have nothing more to add. I am of the firm belief that tata motors will deliver my car in the next few days time.
With regards,