Tata Motors — making fool of customers - commitment not honored by TATA Salesman for TATA ZEST

Address:

Chandigarh, Chandigarh

We have got delivery of our vehicle TATA ZEST XT (Diesel TOP) from Berkley Chandigarh on 31/10/2014. Mr Lovejeet Singh sales man had committed RAIN cum Dust Cover worth Rs. 1999/- at the time of booking. Till date TATA staff has not honored their commitment. The matter was escalated to TATA SALES cum Grievance MANAGER Mr Bhanu at their ZONAL OFFICE in chandigarh (Sector 34). Even after 45 days to TATA Company official now, he has also not reverted. They are not attending our calls even now. Is this the service level of TATA MOTORS established by Mr RATAN TATA for whom commitment and customer satisfaction was much more important but these people are making fool of customers now a days. Once you have given full payment on their commitment then why they are not bothered to even speak on phone. Please revert to me on this why even company officials are not responding to our complaint. Regards - Manwinder Jeet Kaur - JPSIngh - [protected]