[Resolved]  Tata Motors — misbehaviour of dealer staff, mr. satyendra kumar ph : [protected]

Address:711403

I, amit majumder, a car book on[protected], tiago, on exchange basis, the salesperson mr. Sajal ghosh. Mr. Sajal committed to me of delivery of car on[protected]. Last[protected] i and my brother go to showroom around 1 p. M. Mr. Ghosh is not there. The attending person mr. Satyandra, he is misbehave to me and brother, he told that "the car cannot delivery on[protected]." today[protected] i go to showroom for enquiry, the attending person mr. Satyandra, he is against misbehave to me and lastly he said "ja karar apni kare nin". Then i cameout.

Mr. Satyandra does not know how to handle the customer and how to behave the customer. His tone to me i am a purchase a car wrong decision. I don't know the car formalities. Mr. Sajal and other person committed to me on[protected] of delivery of car, but today i seen no c/f, no registration, no insurance, then mr. Satyandra talk you delivery the car on[protected]. Why i am received the dead body? Please answer me. He spoke to me we are committed to you for delivery of car on[protected]. After[protected] the delay of delivery car just reason of mr. Satyandra. He is harassed to me and misbehave. Till today the car standing the showroom. Mr. Satyandra just behave to me just like i am a anti-social, he kill to me.

So, please do the needful and necessary action

Thanking you,

Yours faithfully,
Amit kr. Majumder
[protected]/[protected]
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Jun 26, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
May 20, 2018
Tata Motors Customer Care's response
Dear Amit,

We apologize for the disappointing experience you are having. Kindly provide your booking ID and dealership details to help us take your concern forward.

Regards,
The Tata Motors Team
Complaint comments 

Comments

I am from lucknow and given my car at SRM motors Alambagh for servicing. Its very unexpected from a new vehicle to make sound and vibration. After running 5000 km only engine is making too much noise and vibration. I complain at service centre at my third service but no resolution was given to me.
Tata Motors Customer Care's response, May 22, 2018
Verified Support
Dear Farhan,

We're dejected to know about the experienced you had. Please help us with your contact details and car chassis number so that our team can connect with you to assist further.

Regards,
The Tata Motors Team

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