I am a Tata Altroz owner of Kolkata, my name is Payel Mukherjee- Mob No [protected]. My car has been sent for 2nd Servicing at The Tata Work Shop, Ghatakpukur- Kolkata, on 13th May’22. It was a pre-scheduled booking done by the Service Centre by Ms Baisakhi Choudhury[protected] & headed by Mr Rajib Bose [protected] who promised to deliver the car in 24hrs post servicing.
On the next day they failed to deliver the car, promised for a delivery on Monday, 16th. They failed again & committed a delivery on Tuesday by 12pm, all these were committed by Mr Rajib Bose of Tata Service Centre. He is a man of complete lackadaisical attitude and behaves improper with customer and doesn’t response always.
Last time also I had a very bad experience regarding my the dealing of this man and service experience on my 1st ever service. The car was unclean dirt all around both interior and exterior and neither the issue was resolved. Nothing was done but they kept the car for 10days.
I need stern steps to be taken and I need my car to be delivered today as committed. Was this information helpful? | 
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