Tata Motors — Misleading information from Tata Rio Okhla Personnel

Address:

Flat 52, Pocket 12, Kalkaji Extn

Surender from Car exchange Evaluation Department at Okhla unit had informed that my car would fetch 60k + 15k exchange bonus.

I had also specified i want Nexon XMAs petrol, because of 15 years never ever had diesel in mind. Then to convince me, they said they will offer higher and reconsider once i and about to book Nexon.

I rejected an offer of 85k from MotorMan (Car dealer in Gurgaon) considering Tata is offering 75k anyways and with "Reconsideration" i would reach close to 85k.

Now at time of booking they say that exchange bonus is not on Petrol!!!

Clearly i have incurred a direct financial loss because of your staffs behavior and they are least apologizing for that!!!

Is this TATAs service, which you claimed to have improved over the years - Misleading information to cheat customers from DAY 0??