| Address: | 180013 | | Website: | www.tatamotors |
I booked a tata tiago (Optional) at fairdeal motors jammu on 21st of august 2017, by paying a booking amount of five thousand rupees, with the instructions that the car should be delivered to me on 21st of september coinciding with ist navratra, which they agreed. On 19th september i called up the convened about the drlivery of my car and to my surprise and shock i was told that the car booked by me can't be delivered to me as the company has stopped its production. Next day i. E on 20th of september i personally went to the showroom and was told that my book car casn in no way be delivered to me even after one month. I felt cheated and defeated and had no time and choice to look for another car but to go for xt version totally against my wishes. Next day i came to take my car which i was shown but due to some internet problem with the bank i could not make payment so came next day i. E 22nd of september. I made the payment and was shown the car not the one which i had seen and selected yesterday but another one of course the same model and variant, when asked about this cheating the concerned could not convince me. Again, when i finally took the car i asked them the quantity of petrol available in the car and i was told it contains about 3-4 litres which means it could run a minimum of 50-60 kilometres on it but unfortunately once again after covering a distance of about ten kilometers the tank was empty and thankfully petrol station was nearby and i filled the tank.
Keeping all the above points in view, isn't it a fit case to be taken to the consumer court so that i can be compensated for the mental ordeal which i have gone through at the hands of fairdeal motors. So before taking the action i would like to know your views on the above. Moreover, one week has passed and i am yet to get the requisite papers from fairdeal motors so that i am able to submit these to the rto for registration etc. Hoping a quick response. Was this information helpful? | 
