Tata Motors — New car (7 months & 5k km) damaged but warranty not covered

Address:hyderabad
Website:[email protected]

Dear Sir/Madam,
This is to inform you that i have purchased TATA Tiago Model –XT on August 2021, TS08HP4783 total running 5000 km approximately, Servicing done twice from Tata motors authorized dealer. On 11th March 2022 suddenly my car was breakdown due to burning smell and then car parked aside. Immediately I contacted to Tata Motors service centre (Select Cars Sanathnagar Hyderabad) and they arranged a person within 30 minutes, technical person checked the vehicle, he declared as CLUTCH PLATES burned, finally they arranged towing facility and picked the car to Tata motors authorized dealer.
Now dealer told me CLUTCH PLATES, PLEASER PLATES, FLY WHEEL ASSEMBLING & RELEASING BEARINGS are burned and to be replaced with cost of rupees 14500/- approximately.
But my complaint is how it is possible that, car used only 5000 km and 7 months approximately, dealer told me warranty is not applicable / covered for the above spare parts. In future what is the guarantee of not repeating this type of incident. My family was afraid after seeing this type of incident and how can give secure and is this brand value of Tata Motors.
I am very disappointed and mentally disturb from this type of worst support from Tata Motors and also losses money.

Kindly take necessary actions for this type of service.
Thanks and Regards
ksreddy
Was this information helpful?
No (0)
Yes (0)
Tata Motors customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information