Tata Motors — New car (7 months & 5k km) damaged but warranty not covered | |||||
Dear Sir/Madam, This is to inform you that i have purchased TATA Tiago Model –XT on August 2021, TS08HP4783 total running 5000 km approximately, Servicing done twice from Tata motors authorized dealer. On 11th March 2022 suddenly my car was breakdown due to burning smell and then car parked aside. Immediately I contacted to Tata Motors service centre (Select Cars Sanathnagar Hyderabad) and they arranged a person within 30 minutes, technical person checked the vehicle, he declared as CLUTCH PLATES burned, finally they arranged towing facility and picked the car to Tata motors authorized dealer. Now dealer told me CLUTCH PLATES, PLEASER PLATES, FLY WHEEL ASSEMBLING & RELEASING BEARINGS are burned and to be replaced with cost of rupees 14500/- approximately. But my complaint is how it is possible that, car used only 5000 km and 7 months approximately, dealer told me warranty is not applicable / covered for the above spare parts. In future what is the guarantee of not repeating this type of incident. My family was afraid after seeing this type of incident and how can give secure and is this brand value of Tata Motors. I am very disappointed and mentally disturb from this type of worst support from Tata Motors and also losses money. Kindly take necessary actions for this type of service. Thanks and Regards ksreddy Was this information helpful? | |||||
Tata Motors customer support has been notified about the posted complaint. | |||||
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