Tata Motors — no delivery of car even after loan payment done by us

Address:

Jasper industries limited, Satrampadu, 534007, ELuru

In the month of july 16 we have decided to purchase a car of tata nexon blue (Dt) petrol. We paid the advance amount on the day itself. And on july 24 loan amount of 5lakhs has been sanctioned and credited to jasper industries. But till the date they haven't delivered the car. We have also paid the first month emi with interest as the bank has deducted automatically. The management of jasper industries were not able to hold this and responses were unusual. We need a exact solution as our money got deducted but no delivery of car which we specified. We have been waiting since 1and half a month but still they are postponing the delivery. As per descriptions car should be delivered on the next day of sanctioned loan amount credited to them, but they were so irresponsible in dealing with this.