Tata Motors — No Proper receipts Provided and Facing issue with the gear jamming of the car.

Address:

vadodara

I have purchased the Tata Altroz Top car model from ABC AUTOLINK, Vadodara ( Gujarat ) in the month of October 2020 . Since the inception of the buying process, their response has been very lethargic and disappointing.
Once I made the payment, the sales person ( Mr.Dipesh) stopped responding to my calls and messages.

Since I had a rent profile, they were supposed to check the documents properly which did not happen, and because of which I had to face a lot of trouble in the RTO for passing.

Now after getting the vehicle I have been following up for the complete receipts for the entire payment made. But there is no response till date. All I get to know is that the person concerned is not working.

Even after contacting his manager ( Mr.Bharat) for more than a week, i am struggling with the receipts.
There seems no intention of resolving my issues.

Further, post 7 days of buying the vehicle, I had raised the complaint regarding stucking of the gears. I took the vehicle to the service centre where the manager says that it works like this only . Till date nobody has taken interest in resolving the issues. I even asked the contact details of the Tata motors dealer manager, which has not been shared till date with constant and rigorous followups from my side.

Tata motors, my trust is completely shattered in you and your services.
I feel i have taken a wrong decision by purchasing your vehicle which i will have to carry now for at least 10 years.
Highly disappointing experience.

You may reach out to me on [protected] for more information.

Mohit Mundra