My name is Ankit Sharma, I am physically handicapped and I get the concession of Road Tax and some discount on Insurance due to my Handicapped Certificate as per government rules.
I got my Tata Zest XMA handed over to me on 21st of December 2014. The Sales Manager Sushil from Concorde Motors Patparganj told me that
they will not be able to help me with the registration however, it’s their job
to get the car registered on the owner’s name at the time of sale. Their Sales executive Vikas told me that he’ll get the registration done for me so the impression I have is I am dealing with Concorde Motors and the executive from Concorde Motors will get all my documents completed. This means that I am not dealing with any external source or broker to get my Car registered.
After more than five months now, I am driving my car without registration documents (R.C.) and when I tried to escalate the issue with Concorde Motors, they are in a state of denial. The Team Leader of the Sales Executive, Vaid Kaushik tried to give me an inferiority complex by making me realize again and again that I am physically disabled and they are trying to help me. This did cause me mental stress and even after this there was no help from Concorde Motors and on top of that, their Sales Manager Sushil Roy humiliated me by saying the registration was not
their responsibility and I may take any legal action against them but they will
not help me in this case and they are going to fire the Sales executive Vikas
Awasthy who was trying to help me.
As I understand, they (T.L. Vaid Kaushik & Sales Manager Sushil Roy) will never help me and will fire the executive Vikas Awasthy as he tried to help me.
Thanks and Regards
Ankit Sharma
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