[Resolved]  Tata Motors — no response from customer center

Respected,
I made a call yesterday i.e.20.04.2020 at 7.00 pm to your customer care center as mentioned above for enquiry about Nexon xz+(s) model which is launched by your company in April 2020 month. The call was picked but the same is not transferred to concerned person and they told me that they will call you back shortly but the same is not done.i have again make call on the same day I again recieve the same answer. Then today i.e.21.04.20 i have again call on the same number and inform her about yesterday incident she also hold my call for transfer to concern person and which is not made and again she told me the same word i.e.we will call you as soon as our team will get free. I m sorry to say that till now the same is not made.
Sir, i have seen news that Tata sell is down to 85% and I was very much disappoint that why it is happpening with Indian company who is providing almost all the new technology in their vechiles but growth is not made. I m soory to say that the reason is not in your technology it is in your customer service and absence of professionalism in your staff members who are not follows the great Ratan Tata who is absolutely a true indian and good human being.
Sir, I have already a Tata car and I want to purchase the same because I am also become a part to promote our Indian company but their is no support from your centers. If I can purchase a car of Rs.12.lacs then I can also purchase car of Rs.15.00 lacs. My query was only that whether your new model i.e.nexon xz+ s is available in market after 3rd May or not but in Bhopal.
My purpose is not to lodge complaint against anyone my purpose is only that why not our Indian company always remain on top. You can close the same because complaints can be closed but disappointment cannot be closed without satisfaction of our progress.
Regards
Arun Choubey
Bhopal