[Resolved] Tata Motors — non availability of documents required

Khushbudit

from Patna, Bihar

Address:

ASL Motors, A-7, IInd Phase, Industrial Area, Adityapur, Jamshedpur, Jharkhand, East Singhbhum, Jharkhand, 832109

I purchased Nexon XZ from ASL MOTORS whose invoice date was 19.10.2019 and delivered to me on 26th Oct. I get it financed from TMF. I asked several times to provide loan related documents which I have to produce before my department. Even my email address is also provided to them so as to only send it through email. Even I didn't get registration number even after nearly 50 days for which I have been asking every 4-5 days. I have no choice to keep my new car at home and now also it's 1st servicing date is coming. Kindly look into my issue. Thanks.

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Jan 12, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Dear Customer,

We never want our customers to have such an experience with us. Please share your contact details via private messages, so that our team can connect with you to assist further.

Regards,
The Tata Motors Team