[Resolved]  Tata Motors — non availability of service advisor

Address:411018

We have been waiting for a service advisor for last one hour from 1.00 pm.

The excuse which we have been hearing is that they are in some training.

On a weekend do you advise your service engineers to go on trainings.

My car storme is facing some radiator leakage on the run, am i supposed to take prior appointment for even such work and then visit a service centre.

Please look into it... This is my 4th car from your stable..

Atleast the car should be taken inside the service centre...
Was this information helpful?
No (0)
Yes (0)
Jan 29, 2020
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Dec 28, 2019
Updated by suyogbankar
At Panchajanya service centre, chinchwad
Verified Support
Dec 29, 2019
Tata Motors Customer Care's response
Hi Suyog,

Our sincere apologies for the inconvenience caused. Please share your contact information and vehicle chassis number via private messages, so we can have the relevant team assist you soon.

Regards,
The Tata Motors Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Motors
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    5332
    Pending
    0
    Resolved
    1542
    Tata Motors Address
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    View all Tata Motors contact information