[Resolved]  Tata Motors — non delivery of new vehicle & demanding excess money

Address:

411037

With reference to my previous complaint no.[protected] & 1-[protected] still I have not any updates from customer care department.
On 20th December 2018 I visited to Concord showroom to pay Rs.4400/ for my old vehicles green tax. At the time Swapnil Shah said me that by mistake he paid 0 dep. Insurance of my new car hence he demanded me Rs.7500/ or to share some amount.
Already I had paid all the amounts as per the deals then why he is demanding the excess money apart from the deals?. If he made mistake then why I pay the said amount ? Because company has already declare the discounts on new vehicles. while I booked the car & make all the payment as per the deals then why he is demanding the excess money? Also I want to mentioned here that why he is forcing me to give the sign on customer feedback why? If the customer is satisfied then it is to be signed but still I am not satisfied with services which he given & no communication from his side & demanding the excess money then I have sign? With reference to my last complaint & now this complaint can the customer care department help me in my complaint. Will they take necessary. Because Tata motors is well known brand but this kind of services & demanding excess money by its employee then why people will purchase Tata cars? Already they harassed me. I am requesting to the concerned department to take necessary action & help me.