Tata Motors — Not delivered my car

Address:701, F block, Ganga Greens, 19, G.T road, Bhadrakali

I Dr Dipak Kumar Kundu from Ganga Greens, BL- F, Flat- 701, Bhadrakali, Hooghly, made entire payment towards purchasing of Altroz XT car vide Chasis no MAT632103NPGR5180 and Makers classification- TATA ALTROZ XT 1.2 RTN BS6 2501 from Sales Executive of Srirampore, Hooghly, West Bengal Show room, Lexus Motors Pvt Ltd on 26th September, 2022 and I was committed to deliver my car within 21st October. But car was not delivered and I was again informed for makin delivery my car on 8th November. I went with my wife to take my car but a defect(Crash) was detected on the hatchback position and I refused to take the new car. I complained the Delivery manager and she committed me to deliver new car. But I have not received any update position regarding this. I couldn't expect this type of bad service from Tata erstwhile Lexus Motors. I don't know how many days I have to wait even after makin full payment too earlier
Tata Motors customer support has been notified about the posted complaint. Dr Dipak Kumar Kundu
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Tata Motors customer support has been notified about the posted complaint.
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