[Resolved]  Tata Motors — not providing any document In temporary, registration no. in voice and extra amount paid.

Address:	Pilibhit, Uttar Pradesh, 262001
Website:	www.tatamotors.com

I purchase tata nexon car on 05.11.2018 from grover tata motors pilibhit up 262001. Sales man and gm mr. Satendra kumar promised to provide each and every assistant before the purchase of car. But as i purchased car every staff started to ignore me. I paid rs 40, 000 extra at the time of purchase and they promised me to refund amount just next day of purchase of car. But after 11 days of car purchase had passed, they had not been refund my amount, didnt provide temporary registration number or any other document or invoice to my financer. This is a black day for tata motors as its staffs behavior is so bad for customer. I called gm mr. Satendra kumar daily twice a day but maximum times he ignored my call. Whenever picked he tried to keep me in false promises and commitments. Branch manager mr. Tej prakash bisht also made false promises. Each staff tries to avoid me. This is the worst behavior of staff of grover motors of district pilibhit and bareilly branch. How can a company be progressive and developed with this type of irresponsible staff. Customer should be assisted before or after purchase of vehicle. But their policy is to trap the customer anyhow by making false promises but as he purchased the vehicle leave him because our business/target is completed. Kindly take action on these type of irresponsible staff trying to put stigma on the company. Also convey me about the action taken. Otherwise i will approach to consumer forum.