[Resolved] Tata Motors — old vehicle delivered by cheating

Ramyadhamu

from Salem, Tamil Nadu

Address:

Tafe access ltd P&C towers perundurai road Erode, 638011

I ordered tata tigor xx+ model petrol engine vehicle at tafe access ltd erode during 26th november. They delivered the vehicle on
1st december. I ordered to deliver new vehicle but they deliver the vehicle of june month. I asked about this with showroom they told as it's new version only. We order new but tata motors delivered this, it's new invoice vehicle. Tata motors cheating me by delivered june month vehicle as new version vehicle during december. And also dickydoor guard not available for tigor.

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Jun 20, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Dec 21, 2019

Updated by Ramyadhamu XZ+ 1.2 Petrol engine vehicle. While placing order the assured as old aging vehicle won't give. Only new latest vehicle delive. But the given me the 6 month old vehicle and cheated

Verified Support

Dec 22, 2019

Tata Motors Customer Care's response Dear Customer,

We'd really like to look into the concern you've raised. Please share your contact details via personal message, so that we can connect with you for further help.

Regards,
The Tata Motors Team

Dec 23, 2019

Updated by Ramyadhamu Contact details have been sent by personal msg
9942******
jram*********@y****.in

Verified Support

Dec 24, 2019

Tata Motors Customer Care's response Dear Customer,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Dec 24, 2019

Updated by Ramyadhamu They have talked but not resolved. Manager told as talk with representative and call back. But still didn't call back.

Verified Support

Dec 31, 2019

Tata Motors Customer Care's response Dear Customer,

We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team

Jan 06, 2020

Updated by Ramyadhamu Around 18days completed, but still the competent authority of Tafe access has not responded favorably.

Jan 09, 2020

Updated by Ramyadhamu Whether TATA will respond favourable or not, Whenever i call to Tafe about this issu getting reply as Talking with GM and call back. Around 3 weeks getting this reply only. But still they didn't reply