[Resolved]  Tata Motors — pickup issues with tata mezon xz+

Address:Mohali, Punjab, 140301

I am facing issue with my tata nexon diesel xz+. When i try to accelerate it lags and just don’t pick up the race for few seconds then when rpm goes above 2000 finally it starts to accelerate which is very annoying. Whenever i try to overtake it does the same thing. Sometimes it just works fine and is a bliss to drive but most of the times it lags the pickup like a fuel supply is cut off. Specially when i drive it after 10-12 hours of parking. I am facing this problem since i purchased this car in july 2018 since then i have been complaining about this to pmg motors mohali but they are not ready to believe that this is the problem. Last week when i literally shouted they did something after the laptop and it just fixed the issue. But today after service 45000km the problem started again and they are again not ready to believe that the problem is there. 1 n half years and tata motors is not able to fix this problem it’s very shameful. Getting very frustrated now and want a resolution.
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Feb 8, 2020
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2020
Tata Motors Customer Care's response
Dear Customer,

We're disappointed to know about your experience and want to help you and your friend. Please share your contact details and car chassis number via personal message, so that our team can connect with you to assist further.

Regards,
The Tata Motors Team
Jan 04, 2020
Updated by Vk.27
I have sent a message to you guys with the details.
Verified Support
Jan 06, 2020
Tata Motors Customer Care's response
Dear Vishesh,

Our team tried to contact you on the provided number, however, the number was busy. We request you to share an alternate contact number or a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team
Jan 06, 2020
Updated by Vk.27
I have received a call from Tata motors and I am visiting the service center tomorrow to have my car checked again.

PLEASE DONT CLOSE THIS COMPLAINT YET
Verified Support
Jan 06, 2020
Tata Motors Customer Care's response
Dear Vishesh,

As per the update received from our team, we understand that they’ve contacted you and have confirmed that you will be visiting the workshop tomorrow for the resolution of your concern. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team
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