[Resolved] Tata Motors — poor customer service system

Ranjini Rajendran.

from Tumkur, Karnataka

Address:

560078

My vehicle is not starting from the morning and from the morning i am trying to reach out to get a service immediately as oil is leaking out from the vehicle. I have not idea how many times i have called them but nobody responded properly.
Still i have not got a technician details. Such a poor customer service i am receiving in a state of emergency. Even my vehicle covers under warranty.

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Sep 6, 2018

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Aug 06, 2018

Updated by Ranjini Rajendran. complaint number is [protected]

Verified Support

Aug 06, 2018

Tata Motors Customer Care's response Dear Ranjini,

We are dejected to hear about your experience and regret the inconvenience caused. Kindly share your contact information, car chassis number, vehicle model and dealership details via message, so that our team can get in touch with you and take this issue forward accordingly.

Regards,
The Tata Motors Team

Aug 06, 2018

Updated by Ranjini Rajendran. my contact number is [protected]. Please contact me so that I can share the details.