Tata Motors — Poor Service and Misbehaving

Address:

New Delhi, Delhi

To, Whom so ever it may concern This is to draw your kind attention towards your poor service at Malwa Motors - Delhi. Today i.e. 26/06/2014 went for serviving of my car and other technical issues done.My earlier experience with malwa motors hasnt been good, so this time just to ensure spare parts used at the time of service are genuine I made a condition to stand in the workshop during the course of all activities and advisor allowed me for the same. Later, staff of Malwa motors were delaying again and again in my work of no use and inspite of several reminders to the G.M (Service) Mr. R.K. Singh, there was no action taken, Later, A white colour sumo driven my mechanic name Vikki hitted me by the car in the workshop and argued for making me realise that it is my mistake as I am standing in workshop. G.M. (Service) also misbehaved with me, as he told me I only know how to shout when i told him that there is too much delayed of work here again. I also had a talk with CSM (customer support manager) Mr. Yakshu who told me in the evening at 19:00 hours that he will call me back in an hour as he was driving that time, but there was no response from him too. I would request the concerned person to take this complaint very seriously and revert me back soon else I have to for legal action against them. Yours faithfully Shreyash Bhalotia Vehicle : Indigo Manza Vehicle no. DL 3C BN 0883 Contact no :[protected]