[Resolved] Tata Motors — Poor Service and not responsive answer reg, comp no 1-[protected]
V
VAIGAI R KUMAR
from Suchindram, Tamil Nadu
Address:
Tirunelveli, Tamil Nadu
Sir,
we are well established driver training centre in Tenkasi, Tirunelveli dist, Tamilnadu state, 627811.We are purchased a TATA INDICA eV2 in 2012Feb. This car runs 40800.
In beginning from the car runs in a/c we press the clutch to change the gear the engine becomes. off. we ask the service point from first service they did not find out what is the reason for.They did not rectify still.Again we met another compliant when the car is running all warning lamps are flashed and RPM of engine increased. We ask the service point KUMARAN AUTOMOBIES TIRUNELVELI (NAGARCOIL) and avail service But still the compliant not rectified..
To day we registered our compliant (No 1-[protected])near 11.30AM. in TATA MOTARS.
Today after noon a phone call from your service point in nagarcoil..The customer car officer Mr ARAVINDH speak with me. he ask some un necessary words..I feel so much.He is not behave a customer care manager.His words wounding me...
Sir i want to know some details
1)how many working days for week for your service point .
2) Is all mechanics are trained by tata motars
3) Are they use original spare parts...
yours
R KUMAR
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Aug 14, 2020
Complaint marked as Resolved
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