Tata Motors — Poor service

Address:

Ananya Motors Patna

Hello, sir/madam, myself banty yadav. On 20th aug' 2020 i alongwith my family members was travelling by my own vehicle i. E. Tata safari storm regd no. Br11pb 5200 from purnea (Bihar) to patna (Bihar). During journey while i arrived at sonpur, dighaghat, a place 15 kms away from patna (Bihar). I stopped my car some time there for some essential work. After 10 minutes i wanted to open the gate of the car but the lock could not be opened. I tried time and again to push the key inside the lock but i failed to opened the gate of the car. Seems it has got computerized locked. I called to customer care for support on customer care contact no. [protected] more than 20 times since 20th aug' 2020, 2300 hrs to 21st august' 2020 1200 hrs. After repeated request to customer care my vehicle evacuated to ananya motors patna. Yet there at ananya motors i was seated in waiting for more than 06 hours but did not get solution so far. Neither i got solution of the problem nor got offered of fooding or lodging as per the provision. I experienced very poor service of tata motors. It was totally disgusting services, i experienced.