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20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
View all Tata Motors contact information
I would like to reopen this complaint as nothing has been done from TATA motors except lip service. We were complaining for excess noise and vehicle was inspected by your service centre and we were told that there is no issue with vehicle. Later which resulted AC compressor jamm and we were forced to spend close to INR 17-18K to get that replaced. If you guys would have paid due attention to our complaint we would have not faced this situation. Also i did not understand how come AC compressor got affected within less than 9000 KM running. Is it of poor quality parts which Tata Motors is using in its cars? We understand your warranty conditions, but you should also understand that customers get fed-up with poor quality products and services.
Lastly just want to ask you that why should we get penalized (INR 17K-18K) because of your poor product or service. You would agree with me either your product was of poor quality or your service was not up to mark, else this issues wouldn't had came up.
We are not considering this complaint as closed. Also want to thank you guys for your courtesy to respond on complaints.
Thanks & Regards,
Shivam ([protected])