Hi,
I booked this vehicle in Pre launch booking on 11th October 2021, however, the car hasn’t been delivered yet.
It’s been 5 months now since i have booked this car from Auto vikas, Motinagar, New Delhi. I have sent several e-mails and The mail chain was started on 29th November 2021. Since then, i have been asked to wait 3-4 weeks more for the delivery of this car which was Initially promised to me in writing after 8 weeks. Now after waiting for 20 weeks i am still being told that the car is still not allocated by TATA motors and i have also been told that there is no update from TATA motors regarding price protection which was valid till 28/02/2022.
As per TATA motors website the price protection is supposed to be provided to every customer who have booked the vehicle on or before January 18th 2022, then how come dealerships are saying that the price protection was valid till 28/2/2022, if the delay is initially from TATA motors then why customers are being penalised and harassed to pay the hiked prices even after waiting for 5 months and what is the point mentioning about price protection on the website is this some kind of joke as you guys can’t even keep your words in writing too. Such a pathetic experience i have had with TATA motors before even owning the vehicle.
If the vehicles are being allocated on FIFO basis then customers should not have to wait for this long and have to pay the hiked price.
I would request you to kindly look into this matter or this time i have to take it further.
Please see the attached booking receipt.
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Pathetic service by Tata Vilas motors Delhi.