Tata Motors — PUNCH Pre Launch-booking on 16th Oct 2021 . Not delivered till date

harshanumberone

from Bengaluru, Karnataka

Feb 7, 2022

Address:

BTM Layout, Bengaluru, Karnataka

Dear Customer care Team,

PUNCH Prelaunch-booking on 16th Oct2021 in Prerana Motors, at BTM Layout, Bangalore location . Not delivered till date & no updates from dealer & Tata motors.

Dealers are saying Tata motors are not delivering the vehicle to dealers on time so we are not able to deliver the vehicle .

Please let me know the delivery time of pre launch booking done from Tata motors to dealers

When can i Get the update from the dealer/Tata Motors for getting my vehicle .

This is really very frustrating, Not even order tracking is available with dealers .

Booking number: SO-PreranaM-PM[protected]

Was this information helpful?

No (0)

Yes (1)

Tata Motors customer support has been notified about the posted complaint.

Feb 07, 2022

Updated by harshanumberone So far made multiple follow ups from last 4 months but no response from Tata motors and they are not allotting the vehicle.
Unfortunately it has been more then 15 weeks since then and there is still no sign of the date of allocation from Tata Motors. Even after numerous follow-ups with Prerana motors, Bangalore . they are not sure about the car's allocation from the plant. The only thing I am getting is frustration with let you know answer from dealer .

My concerns are the following:
1. Why is Tata motors only delivering Top end vehicles but took bookings of all variants if you are not able to deliver.
2. What is the point of Prelaunch booking when they are not able to deliver it on time?
3. Dealers have been informing me that there is a widespread chip shortage. Then how were they able to sell more than 10000 units per month of their Tata Punch? So is it really Chip Shortage or attributes of Mismanagement?
4. I am really worried about my decision to buy punch . Its my first car . I am very unhappy with the wrong commitment by sales person.
5. I am worried about the after-sales service now and wondering if i made wrong choice by choosing Tata vehicle even though many of my friends are saying about the service.