[Resolved]  Tata Motors — quality finishing?

Address:Pune, Maharashtra

Hi,
I am vandana bhadlikar. Recenly i purchase tata tigore in feb 2018 from panchjnya automobiles, bhosari, pune. I have completed 2nd servicing of car. I observed that, the portion of diky is not properly pasted with body. I feel that the pasting work is not done by tata motors. It looks very shabby. It doesn't feel that, pasting work is completed by tata motorshop. So i brought this issue in notice to service manager of panchajnya. He told me that this is not our issue, only tata motors will resolve this. Panchajanya will intimate to tata motors, whatever be their solution will intimate to u.
Now my question is that what is the responsibility of qc dept of tata motors?. Why panchjany takes time to intimate solution from tata? Finaly i want to be get finished work of pasting what ever i descried in above para under proper supervision without any cost.
The details of car is as followes-
1. Chassis no - hkk78683
2. Engine no - syk63064

Thanks & regards,

Vandana bhadlikar

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Aug 28, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
Tata Motors Customer Care's response
Dear Ramakant,

We're disappointed to know about the experience Ms. Vandana have had and have informed our team about this. They will soon connect with her to assist accordingly.

Regards,
The Tata Motors Team
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