[Resolved] Tata Motors — regarding given an expired gift coupon

 
1 Review
Pune, Pune District, Maharashtra, India
 gauravsaki on Jan 9, 2019
This is regarding given me an expired gift coupon. While taking delivery of car, i was given a scratch card and said, "you will get assure gift worth 3, 500 rs and after registering yourself on a mobile application, gift will be delivered to you with 21 days.". However, when i have registered myself on application, this application is saying, this gift scheme has been discontinued since november-18.

Sale executing, pankaj patil and branch manager are constantly lying to us. Since they had committed to us for gift. It must be given to us. I have purchased car in december and this gift scheme was already expired in november. This is not right way to do business and telling lie to customer to sell vehicles.

I have already visited dealer many times but every-time they has some excuses.

Please take it on priority and do the need full so that i can get said gift.
Complaint marked as Resolved Feb 11, 2019

Complaint Status


[Jan 09, 2019] Tata Motors customer support has been notified about the posted complaint.
Verified Support
Tata Motors Customer Care's response, Jan 10, 2019
Hi Gaurav,

We never want our customers to feel this way. Please share your contact details, car chassis number, vehicle variant and the dealer details via a private message, so that our team can soon connect with you to assist further.

Regards,
The Tata Motors Team
Updated by gauravsaki, Jan 11, 2019
Even After providing all details nothing happened.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    26%
    Complaints
    2485
    Pending
    30
    Resolved
    623
    location
    20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
    Tata Motors - regarding given an expired gift coupon