[Resolved]  Tata Motors — regarding non-availability of spare part and fake promise by service centre

Address:

Mopka, Bilaspur, Gautam Buddh Nagar, Uttar Pradesh, 495009

Dear team,

On 22/07/2019, i visited jd autonation, bilaspur, chhattisgarh in order to change tata safari dicor lx - 3l's front radiator fiber grill. Subject to non availability of mentioned spare part, i was charged inr 1000 as advance with the promise to bring the part withing 5 days. I received a call that the part available and i can come and get the work done. Upon visiting on 3/09/2019, i was said that, the ordered part was not available and hence they asked me to adjust with safari storm's front grill which was not at all acceptable. Upon asking them to refund the advance, n number of reasons were given, finally they agreed to refund the amount with so many paper works, which spoiled my time. Still waiting for the amount to be credited. One more thing, if i have an old model car, won't i get the spare part? Is the only option left is to set the car on fire or sell it to a scrap dealer??? Why there is no option as the authorized tata service centres bluntly denies for any support?