Dear team,
I own a tata manza aura abs bearing registration number as 01 bj 4541 which is under 4 years extended warrenty.
From last one and a half years the car stops suddnly while in a run and dosent get start and the check engine light gets on.
Now this problem have been discussed with your dealers in guwahati, assam namly - sbm motors and batra motors where they have identified the problem as a faulty fuel pump but each and every time they repair it and do not replace the same due to which the problem is not getting resolved and due to which i and my family have experinced many risky and life threthning events.
On 1st of june 2017 the same problem occured while i was travelling from gossaigaon to bongaigaon which happens to be one of the most disturbed area of assam due to insurgents at arround 9:00 pm and was stucked there till next morning 10:00 am and then i had to tow my car to your nearest dealer at nalbari bhagyashree motors which was 150 kms from the place of incedence and remitted for fixing up the car.
Now, the said delar needs a personel assurance from me to undertake any finincial libility which will be occured during the fixing of my car for the said problem, totaly ignoring the fact that my car is under warrenty.
So, kindly resolve my car problem as soon as possible for which i will be very great full to tata motors or otherwise i have to knock the doors of consumer court to protect my interests against such cheating and mental herasment and faulty service provided which have led to life threth.
I remain hopefull,
Madhujya sharma.
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