[Resolved] Tata Motors — requirement of alloy wheel 18 spoke | |
Respected Sir, I have purchased TATA ZEST XT (Top Model) in Jan. 2015 from Pandit Auto Pimpri Pune with Reg. No. MH 14 EU 0548, in Oct 2016 one of Alloy Wheel (18 Spoke) was damaged and immediately I approached to Pandit auto Pimpri Pune to provide me new Alloy Wheel (18 Spoke) and even if repeatedly request made from Oct 16 proper response not received from them and always told by them that the said Alloy Wheel is not available in stock and will be intimated after available of the same . however in July 2017 I approached to Panchajanya Auto Pune since July 2017 they also told the same, that the said Alloy Wheel is not available in stock and will be intimated after available of the same and till date I have not got the same and since two year I am unable to drive the car for long trip it can be ensure from cars meter reading as the kilometer reading shows on date is 4750 only after lapse of 4 year. In this connection please refer to my Complaint No. 1- [protected] dated 02/10/2018 under which I have lodged complaint but till date the problem has not been resolved yet. Due to attractive looking of Alloy Wheel (18 spoke) I Purchased the Top Model Of Zest i.e. ZEST XT and now due to non availability of the said wheel purpose of the purchase of the car is not fulfill. Complaint has been e mailed to customer care service and suggested me to contact with GM panchajanya residency however after contact GM of panchajanya also told that the said wheel is not readily available. It is requested to kindly look in to the matter and arrange me Alloy Wheel 18 Spoke from TATA Motors as an early date and resolve the problem. regards thanking you. Regards. Was this information helpful? | |
Oct 10, 2018 Complaint marked as Resolved Alloy wheel of 18 Spoke is urgently required. Which is not available with vendors at pune i am facing the problem since 2 year and as top model i.e. TATA ZEST XT, said wheel is mandatory. Tata Motors customer support has been notified about the posted complaint. Verified Support Oct 12, 2018 Tata Motors Customer Care's response Hi Anil, We're disappointed to hear this. Please share your contact number via a private message so that we can expedite your concern with the relevant team. Regards, The Tata Motors Team Verified Support Oct 13, 2018 Tata Motors Customer Care's response Dear Anil, You can simply click here: https://bit.ly/2Cd9yCp to share your contact number with us via private message. Regards, Tata Motors Team Verified Support Oct 14, 2018 Tata Motors Customer Care's response Hi Anil, We've received your contact number via a private message and have responded to it. We request you to check the same. Regards, The Tata Motors Team Verified Support Oct 16, 2018 Tata Motors Customer Care's response Hi Anil, We understand that our team has connected with you on a call and taken your concern forward. Rest assured that it will be resolved at the earliest. Regards, The Tata Motors Team Verified Support Oct 31, 2018 Tata Motors Customer Care's response Hi Anil, We understand that our on-ground team has connected with you and provided the best possible resolution for your concern. For any further assistance, we request you to get in touch with them and they will surely help you. Regards, The Tata Motors Team | |
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